A: Yes, 100 percent online.

A: Yes, the symposium will be available on demand through Aug. 26, 2022. You can return to the symposium platform as much as you’d like within that time.

A: Symposium attendance is free.

A: You must be a registered participant to attend the symposium. You will also need to download the Zoom desktop client or Zoom app to be able to access the symposium platform.

A: Once the platform becomes live on May 4, this website will provide a link that will take you to the symposium, where you can click on a Register button that will allow you to share your information with us. Once that step is completed, you will be able to enter the symposium lobby, where you can learn more about the symposium’s slate of educational sessions, read about the speakers, bookmark sessions of interest, etc.

A: Once you have registered, you will be sent a confirmation email containing the link you will use to gain access to the symposium platform. Check the agenda for days and times, and then access the sessions through the same access link provided at registration.

Attendees must have a Zoom account. Sign up for a basic/free Zoom Account at: https://zoom.us/signup Attendees must also download the Zoom Desktop or Mobile App at: https://zoom.us/download

Joining Zoom Events: https://support.zoom.us/hc/en-us/articles/4404105243405-Joining-Zoom-Events

Getting Started as a Zoom Events Attendee: https://support.zoom.us/hc/en-us/articles/4402706205325-Getting-started-as-a-Zoom-Events-attendee

A: We want you to have a trouble-free experience, but sometimes things happen. There are some steps that you can take to ward off any potential glitches. Prior to participating in the symposium, please check with your institution’s information technology (IT) staff to determine if there are any firewalls that could potentially interfere with your viewership; sometimes watching at your residence instead of your place of employment can be easier, for this reason. Using Chrome as your browser offers the smoothest Internet experience. Temporarily disable any pop-up blockers, as we use this function to relay important information throughout the symposium. If your screen freezes or buffers, we suggest refreshing it by hitting the F5 key. Using a wired Internet connection as opposed to wireless can help eliminate these issues. Most of all, don’t panic, as all the sessions will be available on-demand for the next 90 days, so you won’t miss anything, including the Q&As (see below). If you get stuck, please email: kelly@healthcarehygienemagazine.com

A: Yes. You will be able to chat with other attendees in the symposium virtual lobby. In addition, when sessions have concluded, we have provided 30 minutes of time where you can chat with presenters. If a presenter has been called away due to a clinical emergency, the symposium hosts will collect your question(s) and submit them to the presenter(s). The symposium organizers will make available to all registered attendees a transcript of the Q&As and will make them available for download in the on-demand period of the event.

A: You will be asked for your name at the time a virtual badge is made available, and you will be able to select an avatar at that time. You can follow the platform’s directional signage to access booths to view videos and other materials, download PDFs, etc. as well as converse with a booth representative during the May 24-26 live days. No representatives will be manning the booths after that time throughout the on-demand period.

A: You must watch an entire session and then click on the link provided. You will be asked to register on FlexiQuiz, the CE portal associated with this event, where you will be able to store and share your test grades, certificates, etc.

A: You must watch each session completely, take the 10-question true/false test associated with each session, and pass with a grade of 90 percent or better. You will have five attempts to take each test. Once you pass the test, you will be able to view, download, print and store your certificate on the CE portal.

A: The contact hours we issue are valid for two years from the date of issuance and will expire in August 2024.

Please email Kelly Pyrek at: kelly@healthcarehygienemagazine.com for assistance.